I’m a sales rep4 min read
Your code, your sales and your commissions
Check how a sale is credited and tell pending from settled.
Your code is in the header of the sales area. Commission amounts are in «Lo mío».
- Your commission for every listing that ends up paying.
- Sales, what clients have paid, what you’re owed and what you’ve already been paid.
- The list of sales: they appear by themselves when the business pays.
- Your code, always visible.
Step by step
Give your code to the client
Ask them to enter it in the optional field when paying for the plan. The code identifies who helped them and doesn’t change their price. Check the characters before continuing.
Understand who gets credited
A valid code can credit you with a sale even if the listing wasn’t in your portfolio. Without a code, the existing assignment is used where it applies. A wrong code may leave the sale without a sales rep and need reviewing.
Wait for the payment confirmation
When the payment is confirmed, the listing becomes won and the commission is recorded. You don’t need to change the status by hand or ask for another purchase to make it appear.
Check «Lo mío»
See each sale, its date and what’s pending or already settled. Settlement is recorded by whoever runs the directory. One commission is generated per listing; a renewal doesn’t automatically create another.
If something doesn’t go as expected
The client paid and my commission doesn’t show
Check that the payment went through and that your correct code was used. If it still doesn’t appear, ask the team to review it; don’t mark a sale or repeat the payment.
You’ll understand when a commission is generated and how to follow its status.
Before you call it done
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